Have a question about one of our products or our site?

Search our FAQs below. Not finding what you need? Send us your question using the form below. We make every effort to answer our consumers as quickly as possible and will usually respond within 3 business days. If this is an urgent matter, or if you need immediate assistance, please call us at 1-800-632-5847 (M-F 9am-7pm EST).

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McCormick Gourmet FAQs

  • How does McCormick® Gourmet label for the top allergens and sensitivities?

    We are aware of allergies and sensitivities to the following ingredients:

    • Wheat
    • Milk & Milk Products
    • Peanuts
    • Tree Nuts
    • Egg
    • Soy
    • Shell Fish
    • Fish
    • Yellow Dye #5 and 6
    • Monosodium Glutamate or MSG
    • Sulfites over 10 ppm
    • Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut

    Our McCormick facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.

     

  • How does McCormick® label for gluten?

    McCormick® will always declare gluten ingredients on our label in the ingredients statement. Gluten is listed as "wheat", "barley", “rye”, “oats”, “spelt”, “triticale”, “kamut” or any protein containing part thereof and hybridized strains of these grains in our ingredient statements. This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).

    Gluten will never be hidden under the notations of "spices" or "natural flavors". If no ingredient statement appears on the product label, then the product is as it appears in the product name (e.g. black pepper).  All our retail Extracts and Food Colors are formulated without gluten.

    Our McCormick facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    Because we are constantly improving our products, we do not offer a list of our products that do not currently contain glutens.  We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information. If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.

  • I’m unable to find one of my favorite McCormick® Gourmet products? Do you still manufacture it? Can you help me locate it?

    We are glad to help you find your favorite product. Check our Discontinued Product List to ensure it is still being manufactured. If we still make it, find the product on our website and click on the “Where to Buy” box to find online retailers as well as stores near you that carry the product and have it in stock.  We suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.

  • Can I order McCormick® Gourmet products from you directly?

    While we do not currently have a direct order service, most of our products can be purchased online.  Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.

  • Can I order Kitchen Basics® products from you directly?

    While we do not currently have a direct order service, most of our products can be purchased online.  Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.

  • Who do I contact concerning donations?

    Donations requests can be made via email at cdc@mccormick.com or by mail. All written requests for donations must be on your organization’s letterhead and received six weeks prior to your event. Please give information concerning type of fundraiser and approximate number of participants. For more information about our Charitable Guidelines, please visit https://www.mccormickcorporation.com/company/responsibility/charitable-donations. Address the letter to:

    McCormick & Co., Inc.
    24 Schilling Road, Suite 1
    Hunt Valley, MD 21031
    Attn: Charitable Donations Committee

  • What is "Organic"?

    McCormick recognizes the USDA Federal Standards governing the labeling of "organic" foods, and will follow this standard for any organic products we market.

    “100% Organic” means that the product must contain 100% organically produced ingredients with no pesticides or animal fertilizers used. An organic product is obtained through adherence to organic standards at the agricultural production level, which must be maintained through handling to the point of final sale, in order for the final product to be labeled and/or marketed as organic.

  • What is the shelf life of McCormick® Gourmet products?

    The shelf life listed below is approximate and only if stored properly. It is best to follow the "Best By" dates on the products. McCormick® has used “Best By” dates on our spices, herbs, extracts and recipe mixes since 2004. All other McCormick® items started using "Best By" dates on or before 2007.

    If your product does not have a "Best By" date it is beyond our recommended shelf life.

    General Shelf Life
    • Ground Spices - 2 to 4 years
    • Whole Spices - 4 years
    • Leafy Herbs - 1 to 3 years
    • Gourmet Blends - 1 to 2 years
    • Gourmet Recipe Mixes - 2 years
    • Organic Vanilla – Indefinitely; will never spoil and flavor will enhance over time
    • Kitchen Basics Stocks – 2 years

    Proper Storage Tips
    • Store herbs and spices in a tightly capped container.
    • Keep spices and herbs away from heat, moisture and direct sunlight. Avoid storing over the stove, dishwasher, sink or near a window.
    • Store members of the red pepper family, including paprika and chili powder, in the refrigerator to retain their color and freshness.
    • McCormick does not recommend freezing as freezing does not extend the shelf life of dried herbs and spices. Repeatedly removing the bottles from the freezer may cause condensation to form and accelerate the loss of flavor and aroma.

  • Where can I find nutrition information for a McCormick® Gourmet product?

    McCormick® has nutrition information posted on our product pages. Just visit the “Spices and Flavors” section of our website at
    http://www.mccormick.com/Gourmet/Spices-and-Flavors.

  • How does McCormick® ensure the safety and quality of its products?

    For 125 years, McCormick® has had an unmatched track record in delivering safe, high-quality products to our consumers. For decades, we have been working closely with our suppliers to educate them on proper handling, storage and treating of our ingredients. Additionally, we require every one of our suppliers to adhere to rigorous raw materials specifications, which we regularly monitor via site audits, sampling and testing. Whether the materials are produced in the United States or other parts of the world; McCormick® exercises the same high level of control.

    To ensure the integrity of our products, we have developed and deployed a long-standing Quality Assurance Program to manage and control our supply chain.

    • As a responsible company, we are constantly exploring various methods to determine the safest, most efficient and appropriate methods of cleaning. To mitigate harmful microorganisms, McCormick® utilizes steam sterilization on the ingredients.
    • Additionally, we conduct several million ingredient and product analyses each year.

    It is important to purchase your spices from a trusted source. Because of our unwavering commitment to safety and quality, McCormick® is the brand you can trust.

  • Can I freeze the Kitchen Basics® stocks?

    Yes. Freeze unused stock within 7 days of opening.  Do not freeze in the original container. We recommend freezing remaining stock in ice cube trays.  You can then put frozen cubes into freezer bags. For optimum flavor, use frozen stock within 3 months.

  • How long are Kitchen Basics® stocks good for after opening?

    When stored properly in the refrigerator, our Kitchen Basics® stock will be good for up to seven days after opening.

  • Can I microwave in the Kitchen Basics stock carton?

    No. The carton is made with a foil layer in between the corrugated material, so do not microwave.

  • Is there MSG in the Kitchen Basics Stock?

    We do not add MSG to our stocks. But vegetables like tomatoes, potatoes, peas and mushrooms have naturally occurring glutamates that would not be declared.

    Also, Our Kitchen Basic stocks are:

    • Certified heart-healthy by the American Heart Association®
    • Low in saturated fat and cholesterol
    • All Natural/Gluten Free