Have a question about one of our products or our site?

Search our FAQs below. Not finding what you need? Send us your question using the form below. We make every effort to answer our consumers as quickly as possible and will usually respond within 3 business days. If this is an urgent matter, or if you need immediate assistance, please call us at 1-800-632-5847 (M-F 9am-7pm EST).

You can attach multiple photos or screen shots of a product or other items here. Providing us with photos or screen shots, that include the "Best by" Date and/or UPC, can help ensure we understand your query.

Required field

Zatarain's FAQs

  • Does Zatarain’s® use "Best By" dates on their products?

    Zatarain’s® “Best By” dates are located on the package. If there is no “Best By” date on your product, it is past its recommended shelf life and should be discarded.

  • How does Zatarain’s® label for the top allergens and sensitivities?

    We are aware of allergies and sensitivities to the following ingredients:

    • Wheat
    • Milk & Milk Products
    • Peanuts
    • Tree Nuts
    • Egg
    • Soy
    • Shell Fish
    • Fish
    • Fish Yellow Dye #5 and 6
    • Monosodium Glutamate or MSG
    • Sulfites over 10 ppm
    • Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut

    We will always declare these ingredients on our label in the ingredients statement - they will never be hidden under the notations of "spices" or "natural flavors". This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).

    Our Zatarain’s facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.

     

  • How does Zatarain’s® label for gluten?

    Zatarain’s® will always declare gluten ingredients on our label in the ingredients statement. Gluten is listed as "wheat", "barley", “rye”, “oats”, “spelt”, “triticale”, “kamut” or any protein containing part thereof and hybridized strains of these grains in our ingredient statements.

    Gluten will never be hidden under the notations of "spices" or "natural flavors".  This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).

    Our Zatarain’s facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    Because we are constantly improving our products, we do not offer a list of our products that do not currently contain glutens.  We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information. If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.

  • Where can I find nutrition information for a Zatarain’s® product?

    Zatarain’s® has nutrition information posted on our product pages. Just visit the “Products” section of our website at
    http://www.mccormick.com/Zatarains/Products.

  • Can you double the Zatarain’s® Rice Mixes when cooking?

    Yes; doubling works very well. Just double all ingredients in the recipe and cook for the same amount of time as if preparing one package.  We cannot guarantee results when preparing more than two packages at a time.

  • I’m curious, what is the difference between Cajun & Creole?

    Cajun is the robust country-style cooking of the descendants of the French Acadians (now known as Cajuns). Cajun cooking uses a dark roux as the base of many dishes. It relies on the culinary “trinity” – consists of chopped green bell peppers, onions and celery. Many Cajun dishes are spicier than Creole dishes. The most famous dish of Cajun origin is Jambalaya (a rice dish that contains the trinity, tomatoes and various meats, poultry and/or seafood).

    Creole is a full-flavored cuisine of refined European settlers of New Orleans -- the best of the French, Spanish and African cuisines. Creole cooking also relies on the culinary “trinity”– consists of chopped green bell peppers, onions and celery. Creole dishes typically use more butter, cream and tomatoes than Cajun dishes. A famous dish of Creole origin is Etouffee (a spicy and delicious stew traditionally made with crawfish or shrimp, vegetables and a dark roux). The word Etouffee means "Smothered."

  • How can I receive coupons for Zatarain’s® products?

    You can often find discount coupons for our Zatarain’s® products in your local newspaper and magazines. We are happy to mail coupons to our consumers. You can send an email request via the form above, or call us at 1-877-837-3796.

  • I’m unable to find one of my favorite Zatarain’s® products? Can you help me locate it?

    We are glad to help you find your favorite product. Check our Discontinued Product List to ensure it is still being manufactured. If we still make it, find the product on our website and click on the “Where to Buy” box to find online retailers as well as stores near you that carry the product and have it in stock.  We suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.   

  • Can I order Zatarain’s® products from you directly?

    While we do not currently have a direct order service, most of our products can be purchased online.  Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.

  • Does Zatarain’s® offer lower sodium versions of their products?

    We have introduced lower sodium versions of several of our most popular products: Reduced Sodium Dirty Rice, Reduced Sodium Jambalaya, Reduced Sodium Black Beans and Rice, Reduced Sodium Red Beans & Rice and Family Size Reduced Sodium Jambalaya Mix.

  • Who do I contact concerning donations?

    Donations requests can be made via email at cdc@mccormick.com or by mail. All written requests for donations must be on your organization’s letterhead and received six weeks prior to your event. Please give information concerning type of fundraiser and approximate number of participants. For more information about our Charitable Guidelines, please visit https://www.mccormickcorporation.com/company/responsibility/charitable-donations. Address the letter to:

    McCormick & Co., Inc.
    24 Schilling Road, Suite 1
    Hunt Valley, MD 21031
    Attn: Charitable Donations Committee

  • How can I get coupons for your products?

    Thank you for your interest in our products. We are sorry but we do not have coupons available for mailing. We promote our products in many ways and encourage you to check for available coupons for our family of brands through some of the other sources available. We regularly promote our products through weekly sales in local stores. Please check your store’s weekly circular and store shelves for these special offers. Store loyalty cards sometimes offer additional in-store discounts and load-to-card offers. Our coupons are sometimes available in the coupon inserts in local newspapers as well as through websites such as www.coupons.com and www.redplum.com.