

FAQ
Frequently Asked Questions
We are aware of allergies and sensitivities and will always declare the following ingredients on our label in the ingredient statement - they will never be hidden under the notations of "spices" or "natural flavors":
•Wheat
•Milk & Milk Products
•Peanuts
•Tree Nuts
•Egg
•Soy
•Shellfish
•Sesame (for products made beginning January 2023)
•Fish
•Yellow Dye #5 (Tartrazine)
•Monosodium Glutamate or MSG
•Sulfites over 10 ppm
•Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut
If no ingredient statement appears on the product label, then the products is as it appears in the product name (e.g. black pepper). This labeling policy is compliant with US or Canadian food labeling laws, as appropriate.
If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.
Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. While we list all ingredients on our packaging in accordance with regulatory guidelines, some ingredients may be included under broader terms like “spices” or “natural flavors”. If you have concerns about any ingredients, we encourage you to contact us directly so we can look into it for you.
Old Bay® has nutrition information posted on our product pages. Just visit the “Products” section of our website
The term “natural flavors” can vary depending on the product. We use a variety of natural flavors, all of which are derived from natural sources.
The collective terms “spices” or “spices and herbs” means any aromatic vegetable substance in the whole, broken, or ground form such as allspice, basil, bay leaves, cinnamon, ginger, turmeric, sage, etc.
For proprietary reasons, we cannot provide details on the ingredients used in “natural flavors” or “spices” or “spices and herbs”. However, if there is a specific ingredient of concern, we can advise on its presence or absence within our product.
We are aware of allergies and sensitivities and will always declare the following ingredients on our label in the ingredient statement - they will never be hidden under the notations of "spices" or "natural flavors":
•Wheat
•Milk & Milk Products
•Peanuts
•Tree Nuts
•Egg
•Monosodium Glutamate or MSG
•Soy
•Shellfish
•Sesame (for products made beginning January 2023)
•Fish
•Yellow Dye #5 (Tartrazine)
•Sulfites over 10 ppm
•Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut
It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. While we list all ingredients on our packaging in accordance with regulatory guidelines, some ingredients may be included under broader terms like “spices” or “natural flavors”. If you have concerns about any ingredients, we encourage you to contact us directly so we can look into it for you.
Thanks for your interest in our products! While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find digital coupons from some of our products occasionally offered online, along with the many mobile coupon apps that are now available.
Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavors, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions. Thank you for being a fan!
Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations
All requests for donations or sponsorships must be on your organization’s letterhead and include:
•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested
We are glad to help you find your favorite product! While many items can be ordered directly from us, we can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.
We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.
If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.
Many of our products can be ordered directly from us! You can either find the product on our website and click the “Add to Cart” button from that page OR click on the shopping cart on the top right corner of our website and search the available items. If a product is not available directly, we can help find a retailer in your area that carries what you are looking for by clicking the “Find A Retailer” link from any product page.
The shelf life listed below is approximate and only applicable if stored properly. It is best to follow the "Best By" dates on the products.
If your product does not have a "Best By" date it is beyond our recommended shelf life.
General Shelf Life
Old Bay Seasoning - 18 months.
Proper Storage Tips
•Store Old Bay Seasoning in a tightly capped container.
•Keep away from heat, moisture and direct sunlight.
•Avoid storing over the stove, dishwasher, sink or near a window.
•We do not recommend freezing, as freezing does not extend the shelf life of dried herbs and spices. Repeatedly removing the bottles from the freezer may cause condensation to form and accelerate the loss of flavor and aroma.
To enjoy the best flavor, we recommend that Old Bay® Hot Sauce be consumed within six months of opening, and within its shelf life.
Old Bay® Hot Sauce sauce can be consumed past 6 months of opening as long as still within its Best By date. However, the product is more exposed to oxygen which accelerates the degradation of color and flavor. There is no health risk, but the flavor will not be the same.
We don’t recommend consuming Old Bay® Hot Sauce past its Best By date.