Have a question about one of our products or our site?

Search our FAQs below. Not finding what you need? Send us your question using the form below. We make every effort to answer our consumers as quickly as possible and will usually respond within 3 business days. If this is an urgent matter, or if you need immediate assistance, please call us at 1-800-632-5847 (M-F 9am-7pm EST).

You can attach multiple photos or screen shots of a product or other items here. Providing us with photos or screen shots, that include the "Best by" Date and/or UPC, can help ensure we understand your query.

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Old Bay FAQs

  • How does Old Bay® label for top allergens and sensitivities?

    We are aware of allergies and sensitivities to the following ingredients:

    • Wheat
    • Soy
    • Milk & Milk Products
    • Shell Fish
    • Peanuts
    • Fish
    • Tree Nuts
    • Yellow Dye #5 and 6
    • Egg
    • Sulfites over 10 ppm
    • Monosodium Glutamate or MSG
    • Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut

    We will always declare these ingredients on our label in the ingredients statement - they will never be hidden under the notations of "spices" or "natural flavors". If no ingredient statement appears on the product label, then the product is as it appears in the product name (e.g. black pepper). All our retail Extracts and Food Colors are formulated without gluten. This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).

    Our McCormick facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.

  • How does Old Bay® label for gluten?

    We will always declare gluten ingredients on our label in the ingredients statement. Gluten is listed as "wheat", "barley", “rye”, “oats”, “spelt”, “triticale”, “kamut” or any protein containing part thereof and hybridized strains of these grains in our ingredient statements. This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA).

    Gluten will never be hidden under the notations of "spices" or "natural flavors". 

    Our McCormick facilities have allergen, sanitation, and hygiene programs in place.  Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

    Because we are constantly improving our products, we do not offer a list of our products that do not currently contain glutens.  We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.  If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.

  • I’m unable to find one of my favorite Old Bay® products? Do you still manufacture it? Can you help me locate it?

    We are glad to help you find your favorite product. Check our Discontinued Product List (https://www.mccormick.com/discontinued) to ensure it is still being manufactured. If we still make it, find the product on our website and click on the “Where to Buy” box to find online retailers as well as stores near you that carry the product and have it in stock.  We suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.

  • Can I order Old Bay® products from you directly?

    While we do not currently have a direct order service, most of our products can be purchased online.  Just use the search feature on the top right-hand corner of our website to find the product page and click on the red “Where to Buy” box to find online retailers that carry the product and have it in stock.

  • How can I get coupons for your products?

    Thank you for your interest in our products.  We are sorry but we do not have coupons available for mailing.  We promote our products in many ways and encourage you to check for available coupons for our family of brands through some of the other sources available. We regularly promote our products through weekly sales in local stores.  Please check your store’s weekly circular and store shelves for these special offers.  Store loyalty cards sometimes offer additional in-store discounts and load-to-card offers.  Our coupons are sometimes available in the coupon inserts in local newspapers as well as through websites such as coupons.com and redplum.com.

  • Who do I contact concerning donations?

    Donations requests can be made via email at cdc@mccormick.com or by mail. All written requests for donations must be on your organization’s letterhead and received six weeks prior to your event. Please give information concerning type of fundraiser and approximate number of participants. For more information about our Charitable Guidelines, please visit https://www.mccormickcorporation.com/company/responsibility/charitable-donations. Address the letter to:

    McCormick & Co., Inc.
    24 Schilling Road, Suite 1
    Hunt Valley, MD 21031
    Attn: Charitable Donations Committee

  • Where can I find nutrition information for an OldBay® product?

    McCormick® has nutrition information posted on our product pages. Just visit https://www.mccormick.com/old-bay/products

  • What is the shelf life of Old Bay® Products?

    The shelf life listed below is approximate and only applicable if stored properly. It is best to follow the "Best By" dates on the products.

     

    If your product does not have a "Best By" date it is beyond our recommended shelf life.

     

    General Shelf Life

    • Old Bay Seasoning - 18 months. 

    Proper Storage Tips

    • Store Old Bay Seasoning in a tightly capped container.
    • Keep away from heat, moisture and direct sunlight.
    • Avoid storing over the stove, dishwasher, sink or near a window.
    • We do not recommend freezing, as freezing does not extend the shelf life of dried herbs and spices. Repeatedly removing the bottles from the freezer may cause condensation to form and accelerate the loss of flavor and aroma.
  • Where can I find the recipes for steamed shrimp and crab cakes that used to be on the tin?