We are aware of allergies and sensitivities and will always declare the following ingredients on our label in the ingredient statement - they will never be hidden under the notations of "spices" or "natural flavors":

Wheat
Milk & Milk Products
Peanuts
Tree Nuts
Egg
Soy
Shellfish
Sesame (for products made beginning January 2023)
Fish
Yellow Dye #5 (Tartrazine)
Monosodium Glutamate or MSG
Sulfites over 10 ppm
Gluten containing grains - including barley, rye, oats, spelt, triticale, and kamut

If no ingredient statement appears on the product label, then the products is as it appears in the product name (e.g. black pepper). This labeling policy is compliant with US or Canadian food labeling laws, as appropriate.

If any product has a Gluten Free claim, the product and the manufacturing line has been validated Gluten Free.

Our facilities have allergen, sanitation, and hygiene programs in place. Our employees follow good manufacturing practices and are trained in the importance of correct labeling and the necessity of performing thorough equipment clean-up and change over procedures to minimize cross-contact of ingredients.

It is important that you read the ingredient statement on your package at the time of purchase to ensure accurate, up-to-date information, as product formulas may change. While we list all ingredients on our packaging in accordance with regulatory guidelines, some ingredients may be included under broader terms like “spices” or “natural flavors”. If you have concerns about any ingredients, we encourage you to contact us directly so we can look into it for you.

French's® has nutrition information posted on our product pages. Just visit the “Products” section of our website at https://flavorshop.mccormick.com/pages/brands/frenchs

Yes. We use real onions in our French Fried Onions.

No. French's® French Fried Onions contain 0g of trans fats per serving.

No. FRENCH'S® Fried Onions are not gluten free. They do contain wheat flour.

French’s® has nutrition information posted on our product pages.

Yes. Use four cups of cut-up green beans. Cook them in just enough salted water to cover them. Make sure to drain well and proceed with recipe.

Yes. The casserole can be prepared in advance and stored 24 hours if refrigerated. You should follow the recipe as usual but to ensure the onions will stay crispy, we recommend that you do not place the onions on top until you are ready to reheat.

Thanks for your interest in our products! While we don’t mail out coupons, samples or promotional items related to our brands, we do offer special deals with local stores where there will be more sale prices for everyone. Please check with your local grocery stores to take advantage of special deals when they are offered. You may also find digital coupons from some of our products occasionally offered online, along with the many mobile coupon apps that are now available. 

Due to the large volume of inquiries we receive, we ask that all donation or sponsorship requests be submitted in writing. For submission guidelines and information, please visit: www.mccormickcorporation.com/en/responsibility/charitable-donations

All requests for donations or sponsorships must be on your organization’s letterhead and include:

•Name of event
•Date of event
•Approximate number of participants
•Cause that will benefit from a donation
•Type of donation/sponsorship requested

Thank you for your interest in our products. As a practice, we do not accept ideas or suggestions relating to new products, flavors, packaging, marketing, or recipes as we have departments devoted to product and marketing innovation. While we appreciate feedback on our products, if you still choose to submit an idea or suggestion, you understand and agree that our Website Terms of Use and/or Note about Unsolicited Submissions applies to such submissions. Thank you for being a fan!

Please review the checkout page before you submit your order for the shipping methods available for your items. We will arrange for shipment of the products to you in accordance with the applicable method selected. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Orders are typically processed within two business days of when the order is processed. We ship orders every Monday through Friday using standard shipping services. Orders are typically delivered within 7 days once shipped. Expedited shipping options can be selected when available. Once your package ships, we will send an email with a link to track it. If you have any questions about your order, please contact us at orders@shop.mccormick.com or call us Monday - Friday, 9 AM - 5 PM CST at1-800-292-3999.

The charge will appear on your credit card as: "SHOP MCCORMICK".

Yes. You will be charged the applicable sales tax, which will be reflected in your order total.

There are many reasons for a failed credit card transaction. Your card information may have been entered incorrectly, the card may have expired or reached its limit, or a malfunction may have occurred with the credit card processing system. Please double check your information. If you continue to have problems, please contact our Customer Service Monday through Friday, 9:00 AM-4:00 PM CST at1-800-292-3999, or email support@shop.mccormick.com. Please provide them with any error messages you may have received. However, to protect your information, please do not share your credit card details via email.

We currently ship only to destinations within the contiguous United States. We do not ship to Hawaii or Alaska.

To cancel your order, please contact Customer Service at 1-800-292-3999, Monday through Friday or email us at orders@shop.mccormick.com on the day that you placed your order. Due to our desire to promptly ship out customer orders, we cannot guarantee that your order can be canceled. However, we will make every effort to cancel your order provided that it has not entered the shipping process.

Please visit our Refund and Returns Policy here for more information

If you received a damaged order, please contact us immediately by filling out the Order Inquiry form here or by calling us at1- 800-292-3999.

Many of our products can be ordered directly from us! You can either find the product on our website and click the “Add to Cart” button from that page OR click on the shopping cart on the top right corner of our website and search the available items. If a product is not available directly, we can help find a retailer in your area that carries what you are looking for by clicking the “Find A Retailer” link from any product page.

We are glad to help you find your favorite product! While many items can be ordered directly from us, we can help find a retailer in your area that carries what you are looking for. Find the product on our website and click the “Find A Retailer” box to access online retailers as well as stores near you that carry the product.

We do suggest contacting the store prior to making a special trip to ensure it is still in stock. If your local store doesn’t show up on our locator, we advise you to speak with your store manager about availability as they may be able to order it for you.

If you are still unable to locate the product you are looking for, check our Discontinued Product List to ensure it is still being manufactured, or Contact Us directly for assistance.

Quality, freshness, and flavor are top priorities at French's. We use a “Best By” date coding system on our packaging. This is not an expiration date, however; the date stamped on the container is the date by which we recommend that you use the product in order to ensure its optimal flavor, freshness, and quality. The product will generally maintain good flavor quality for two to three months after that date, if refrigerated. While refrigeration will help maintain flavor, it's not necessary to refrigerate if you prefer to consume your mustard at room temperature. The recommended shelf life from the date of manufacture of French's® Mustard is 18 months in a squeeze bottle, and 24 months in a glass jar.

The shelf life of French's® French Fried Onions is 18 months from the date of manufacture. For optimal taste and flavor, we recommend that you consume our product by the "Best By" date on the package.

Quality, freshness, and flavor are top priorities at French's. We use a “Best By” date coding system on our packaging. This is not an expiration date, however the date stamped on the bottle is the date by which we recommend that you use the product in order to ensure its optimal flavor, freshness, and quality. The product will generally maintain good flavor quality for up to 24 months and we recommend that you consume this product by the "Best By" date on the package.

Dijon and Horseradish mustards will lose their distinct flavors if not refrigerated, so we encourage refrigerating both. For all other mustards, refrigeration will help maintain flavor; however, it is not necessary to refrigerate if you prefer to consume your mustard at room temperature. There are no ingredients in mustard that spoil.

French's® Worcestershire Sauce should be stored at room temperature before opening. Once the bottle has been opened, it should be refrigerated in order to maintain the best flavor. Do not freeze. French's® Worcestershire Sauce has a shelf life of 24 months and we recommend that you consume this product by the "Best By" date on the package.