Have a question about our site or one of our products? Search our FAQ’s below. Not finding what you need? Send us a question via the form below, or call us at 1-877-837-3796.
Does Zatarain’s® use “Best By” dates on their products?
Zatarain’s® “Best By” dates are located on the package. If there is no “Best By” date on your product, it is past its recommended shelf life and should be discarded.
How does Zatarain’s® label the top eight allergens (peanuts, tree nuts, dairy, eggs, fish, wheat, soy, and shellfish)?
Zatarain’s® follows all government regulations regarding product labeling. When any of these top eight allergens is present in any quantity, it will always be listed in our product ingredient statement. We encourage you to read the ingredient statement on your package at the time of purchase to ensure accurate, up to date information.
How does Zatarain’s® label for gluten?
Zatarain’s® uses "Plain English" allergen labeling to communicate our product ingredients to our consumers. Gluten is listed as "wheat", "barley", “rye”, “oats”, “spelt”, “triticale”, “kamut” or any protein containing part thereof and hybridized strains of these grains in our ingredient statements. This labeling policy adheres to the Food Allergen Labeling and Consumer Protection Act (FALCPA) of 2004.
Zatarain's® currently offers 26 rice mixes that feature a gluten-free designation on the front of the product packaging, confirming that each rice mix has been formulated as gluten-free. Also, the production system and processes have been validated to ensure the finished rice mixes are free of gluten. A complete list of Zatarain's® gluten-free rice mixes can be viewed on our website at www.zatarains.com/glutenfree.
Where can I find nutrition information for a Zatarain’s® product?
Zatarain’s® has nutrition information posted on our product pages. Just visit the “Products” section of our website at
Can you double the Zatarain’s® Rice Mixes when cooking?
Yes. You just double all ingredients in the recipe and cook. We cannot guarantee results when preparing more than two packages at a time.
I’m curious, what is the difference between Cajun & Creole?
Cajun is the robust country-style cooking of the descendants of the French Acadians (now known as Cajuns). Cajun cooking uses a dark roux as the base of many dishes. It relies on the culinary “trinity” – consists of chopped green bell peppers, onions and celery. Many Cajun dishes are spicier than Creole dishes. The most famous dish of Cajun origin is Jambalaya (a rice dish that contains the trinity, tomatoes and various meats, poultry and/or seafood).
Creole is a full-flavored cuisine of refined European settlers of New Orleans -- the best of the French, Spanish and African cuisines. Creole cooking also relies on the culinary “trinity”– consists of chopped green bell peppers, onions and celery. Creole dishes typically use more butter, cream and tomatoes than Cajun dishes. A famous dish of Creole origin is Etouffee (a spicy and delicious stew traditionally made with crawfish or shrimp, vegetables and a dark roux). The word Etouffee means "Smothered."
How can I receive coupons for Zatarain’s® products?
You can often find discount coupons for our Zatarain’s® products in your local newspaper and magazines. We are happy to mail coupons to our consumers. You can send an email request via the form above, or call us at 1-877-837-3796.
I’m unable to find one of my favorite Zatarain’s® products? Can you help me locate it?
We are happy to check for product availability in your area. Please email us via the form above or call 1-877-837-3796.
Can I order Zatarain’s® products from you directly?
At this time we do not offer a direct order program, but the majority of our products can be purchased directly through Amazon at www.amazon.com.
Does Zatarain’s® offer lower sodium versions of their products?
We have introduced lower sodium versions of several of our most popular products: Reduced Sodium Dirty Rice, Reduced Sodium Jambalaya, Reduced Sodium Black Beans and Rice, Reduced Sodium Red Beans & Rice and Family Size Reduced Sodium Jambalaya Mix